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Merchant Policy
Shipping
Methods: |
Standard Shipping
If Standard Shipping is selected, orders are processed within 48 hours
and are shipped via USPS or UPS,
therefore, a physical shipping address is recommended.
Standard Shipping Rates
$5.50 for order totals between $0.00 and $60.00
$7.35 for order totals between $60.00 and $100.00
$9.45 for order totals between $100.00 and $150.00
$11.95 for order totals over $150.00
For more details on Standard Shipping,
see
Shipping Methods.
Express Shipping Options
Our Express Shipping options include UPS Next Day Air Saver, UPS 2nd
Day Air, and UPS 3 Day Select. If selected, orders placed before 2:00pm CST (Central
Standard Time) will ship the same business day as ordered. If placed after
2:00pm CST, the order will ship the next business day via the Express
Shipping method selected. P.O. Boxes are not accepted with our
Express Shipping Options.
Express Shipping rates are determined by the order weight and
shipping State. Our easy to use shipping calculator is located on the first
page of our shopping cart.
For more details on Express Shipping,
see
Shipping Methods. |
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Customer guarantee: |
Sports Flags and Pennants Co. is
committed to providing quality products. If you are disappointed in the
items ordered, you may return or exchange the merchandise for full refund
minus original shipping charges in accordance with our below
return policy. This request must be made within 10 days of delivery. |
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Return policy: |
Please review your items to insure the quality meets its intended use.
If you would like to return or exchange your item(s), please obtain a Return Merchandise Authorization (RMA)
number from us by emailing your request to
RMA@sportsflagsandproducts.com within 10
days of delivery. We will reply promptly with your RMA# and return instructions.
Once we reply with your RMA #, please write this # down with your Order #, and indicate Return or Exchange on
the 4x8 inch return/exchange card enclosed with your order.
If you are exchanging your item for a different item, style, or size,
please indicate name of item to be exchanged for on this card.
Exchange shipping fees are free.
The item(s) must be returned in unused and resalable condition along with the original packaging and packing slip. You may want to insure your return, as we cannot be
responsible for lost or misdirected returns. If you paid for your order
by credit card, a refund will be issued within 10 business days and will appear on your
next billing statement.
Original shipping and handling charges are non-refundable.
Custom Orders, Event Merchandise, and Media Orders are not eligible for return, refund,
or exchange. |
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Payment options: |
Our
secure site accepts Visa, Mastercard, American Express, and Discover for online
orders. If you would rather send a personal check or money order, please use
our Mail/Fax Order Form.
e-Gift Cards are also offered in various amounts and are sent instantly to the
gift recipient so they are perfect for last minute gifts or for that hard to find gift recipient.
After your order ships, a charge from "Sports
Flags and Products Co." will appear on your next billing
statement.
Purchase Orders are accepted and can be faxed to 253-276-0723 for
processing. |
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Visit our partners for more quality sports merchandise
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Sports Flags and Pennants Company, a co. of State Street Products, LLC
847-548-0996 (ph)
253-276-0723 (fx)
info@sportsflagsandproducts.com
Our Web Sites are Secure, Safe, Certified, and your Privacy is protected, For more details see,
Site Security.
All items are manufactured by authorized license holders of the selected team,
school, league, institution or organization. This ensures authentic insignias, logos,
genuine colors, designs, and
product quality are approved by the selected team, school, league, institution or organization.
No photos, content, or design elements within this site may be duplicated without written permission of
Sports Flags and Pennants Company and State Street Products, LLC © Copyright 2009. All rights reserved.
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